How do I delete all my data and start over from scratch? (Non-US)

Need to start over? No problem. This guide give you step-by-step instructions. Choose the situation that applies to you:

Account has been set up for more than 90 days and I would like to start over from scratch:

Unfortunately you are not able to wipe the account after it has been active for 60 days or more. Instead, you will simply need to cancel your account, and start a new subscription. To Cancel:

1. Sign in to your QuickBooks Online company at https://qbo.intuit.com.
2. Choose the Gear icon > Your Account 
3. In the Account Activities section, click the Cancel Subscription link.
4. Follow the on-screen prompts and we'll walk you through the rest.

To start a new account: 

For Australia sign up here:  http://www.intuit.com.au/quickbooks-online/small-business-accounting-software/
For Canada sign up here:  http://quickbooks.intuit.ca/accounting-software/quickbooks-online-accounting/buy-quickbooks-sale/
For United Kingdom sign up here: http://www.intuit.co.uk/quickbooks-accounting-software/
For all other Global regions sign up here: http://global.intuit.com

This link will take you to our signup page where you can setup your new account. You can use the same user ID and password that you did previously if desired.

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Account is within 90 days of signup and I would like to start over from scratch

Note: This process only works for QuickBooks Online Plus and Essentials. If you are using QuickBooks Online Simple Start and wish to start over, you will need to cancel your current account and start a new one (see the dropdown for the first situation listed above).

If you are using QuickBooks Online for Accountants, do not attempt this process for your own firm’s Books, as it could cause irreversible damage.

Caution: Please keep in mind that this process will delete any data that has already been entered into the company. Once the data is deleted it cannot be restored nor reversed.

To complete the process, follow the instructions below:

1. Log in to your QuickBooks Online Company.
2. Change the URL to include /purgecompany 
   Example: URL shows https://sg.qbo.intuit.com/app/homepage Change to: https://sg.qbo.intuit.com/app/purgecompany 
3. The next screen will provide a summary of the items being deleted. In order to confirm that you understand the data will be deleted you must type in the word Yes and click OK.

If the industry you want to use is different than the one showing feel free to change and mark whether you would like the system to create accounts based on your industry or start with an empty chart of accounts. Once your selections are complete, click Wipe Data. When the deletion is complete you will be rerouted to your home page.