How Can I Modify an Existing Invoice?
QuickBooks Online allows you to edit an existing invoice. However, if you have already shared the invoice with your customer, you should not edit it.
IMPORTANT:
To stay tax compliant, you should never edit an invoice that has already been shared with your customer.
Instead, if you need to make changes, you should cancel the existing invoice and create a new one. To do this, follow these steps.
To cancel the invoice:
- Click on the Invoice you want to cancel
- Click on More on the footer line
- Click on Transaction Journal
- Make note of the Account Number & Account used in this transaction journal
- Click Create (+) > Journal Entry.
- Complete these fields as follows:
- Journal date: Change if necessary.
- Journal No: Don’t change it.
- Click the first line and select your Sales account from the drop down menu in the ACCOUNT column.
- Enter the amount of the sale from your original invoice in the DEBITS column.
- On the second line, choose your TVA account from the drop down menu in the ACCOUNT column.
- Enter the amount of TVA from your original invoice in the DEBITS column.
- On the third line, select the Customers account from the drop down menu in the ACCOUNT column.
- Enter the total amount of the invoice in the CREDITS column.
- Description: Enter the original invoice number in this field and indicate the reason for deleting this invoice.
- Name: Optional.
- Memo: Optional.
- Click Yes on the confirmation page.
To create a new invoice:
- Click Create (+) > Invoice.
- Fill in the invoice with the modified information.
- Click Save to save your new invoice.
You will find all the above changes by clicking on the Audit Trail from the Company gear (Upper Right corner with your company name) > Tools > Audit Trail.