QBO does not have a billing rate feature to set special pricing for your customers.
One possible workaround is to set up tiers in products and services. They can be coded in levels, 1, 2, 3, for example. Then each product service item is set up with a particular pricing level as sub items. The price level can then be added at the end of the customer name in Display Name As in the customer file in order to see which sub- item to choose when the customer is selected.
This work around isn't for everyone. You might have too many items making the list too massive to deal with or you might have too many different prices.
To create parent items:
To create sub items:
To code your customers:
When you select the customer name while creating a sales transaction, the price level will show indicating which tier to select the sub-item from.
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